Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Sibu Cookware Centre will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.


You will have 14 days to return products. 

Please return your purchase to the following address:
Sibu Cookware Centre
F.13, 1st Floor, Medan Mall, Jalan Wong King Huo,

96000 Sibu, Sarawak

Please contact us at or 019-6591228 if you have any questions or doubts.