Shipping fee will be charged based on FLAT RATE per order. All orders will be shipped within 1 business day.
The returned goods/products will be checked and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any return & refund. Sibu Cookware Centre will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 2 days after the confirmation. Shipping fee are NOT refundable.
You will have 14 days to return products.
Please return your purchase to the following address:
Sibu Cookware Centre
F.13, 1st Floor, Medan Mall Shopping Complex, Jalan Wong King Huo,
96000 Sibu, Sarawak
Please contact us at firstname.lastname@example.org or 019-6591228 if you have any questions or doubts.