Shipping Fee, Return & Refund Policy

Shipping fee will be charged based on FLAT RATE per order.

SARAWAK FREE
SABAH RM19.90
WEST MALAYSIA RM29.90

 

The returned goods/products will be checked and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any return & refund. Sibu Cookware Centre will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 2 days after the confirmation. Shipping fee are NOT refundable.

 

You will have 14 days to return products. 

Please return your purchase to the following address:
Sibu Cookware Centre
F.13, 1st Floor, Medan Mall, Jalan Wong King Huo,

96000 Sibu, Sarawak

Please contact us at support@sibucookwarecentre.my or 019-6591228 if you have any questions or doubts.